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speaker icon   Free shipping on orders of $99 or more!

speaker icon   please allow 5-8 business days for standard shipping

Free shipping on orders of $99 or more!

Returns

Can I return part of my order?

YOU MAY INITIATE A RETURN BY CLICKING HERE

 We want you to be happy with your purchase!  If the products you selected didn't work out, we will accept returns for most items within 30 days of the original purchase date. 

Return shipping costs are the responsibility of the customer, and original shipping costs will not be refunded.

If you received a promotional discount on your order, that amount will be deducted from your return.

Returns received past the allowable date (as shown on your packing list), or containing ineligible items will not be refunded.

The following items are final sale and cannot be returned:

-Custom products created just for you

-Candy/Food products

-Seasonal/holiday specific items

-Individual Balloons

-Sale items (anything marked down before purchase, not using a coupon code)

I received my order and one of the items is incorrect/missing/damaged

 Oh no, we're sorry!  Please let us know what you ordered and what you received in its place.  Missing, incorrect, or damaged items must be reported to us within 2 days of receipt of the package. We are happy to refund the damaged product HOWEVER, the shipping for the item will not be refunded.

 

YOU MAY INITIATE A RETURN BY CLICKING HERE

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