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Return Policy

We want you to be happy with your pretty party supplies!  If the products you selected didn't work out, we will issue a refund for returns received within 14 days of the original purchase date*

*Clearance items, custom products, and seasonal/holiday merchandise may not be returned.

Return shipping costs are the responsibility of the customer, and original shipping costs will not be refunded.

If you received a promotional discount on your order, that amount will be deducted from your return.

Returns received past the allowable date (as shown on your packing list), or containing ineligible items will be donated to a local charity and will not be refunded.

Items must be returned in unused condition in their original packaging.  Make sure to ship returns in a sturdy box (not a paper envelope or padded mailer), as damaged returns cannot be accepted.  You may ship the returned item(s) to us at:

Sweet Lulu, 702 Center Road, Frankfort IL 60423